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Frequently asked questions

Why does "Alkaloid" have its own web form for reporting irregularities, AlkaSpeakUp?

AlkaSpeakUp provides the opportunity for anyone, regardless of whether they are employed by the company or not, to report inappropriate behavior, possible violations of the Code of Ethics and Business Conduct, violations of Alkaloid's policies and procedures, as well as suspicions of non-compliance with legal regulations.

What is the role of a corporate compliance officer at the corporate level?

The Corporate Compliance Officer at Alkaloid is fully committed to activities that lead to ensuring that our people understand and follow the ethical principles outlined in our Code. The Corporate Compliance Officer is the point of contact for all employees, the company’s shareholders, our business partners and customers regarding issues and actions related to our Code, as well as the person who directly receives reports of violations of the Code.

Can I report adverse drug reactions and problems with Alkaloid products here?

No. Visit the "Report an adverse drug reaction" section on our website www.alkaloid.com.mk, where you can submit the above comments.

For which situations should I use the AlkaSpeakUp web form, as well as other reporting channels at "Alkaloid"?

These communication channels, as well as the AlkaSpeakUp web form, are used to report suspicions of unethical and illegal activities by employees and managers at Alkaloid. You should be aware that the AlkaSpeakUp web form is not used to report ongoing employee problems, such as employee complaints regarding salaries, working hours, evaluations for successful performance of regular work tasks, gossip, etc. At the same time, you should be aware that knowingly reporting false information about an employee or manager at Alkaloid with the aim of causing harmful consequences for the person is not permitted. Such behavior will be treated in accordance with local regulations for the protection of whistleblowers and the internal acts of Alkaloid.

What if I just doubt the ethics and legality of a certain activity, but I have no evidence for it?

If you suspect a certain activity, even though you do not have all the data related to that activity or you do not have solid evidence for it, we encourage you to report it in good faith. The Corporate Compliance Committee initiates an investigation after each substantiated report, within which the necessary evidence will be provided, if any. Your reporting can minimize the potential negative impacts on Alkaloid. When you report in good faith, we will of course support you.

What should I do if the person I want to report for non-compliance is a member of the Corporate Compliance Committee?

If you have a report that is closely related and involves a member of the Corporate Compliance Committee, he or she, in accordance with our procedures, is immediately excluded from the composition of the Committee that reviews and decides on that report.

What if I remember something important about the incident after I file the report?

When you submit a report, you receive a unique report identification number – a confirmation key. It is mandatory to save/remember your confirmation key so that you can access the AlkaSpeakUp web form again and complete your report.

How do I know if an investigation has been initiated based on my report and what its status is?

By accessing the report status check box, you can receive information about the progress of the investigation of your report and ask additional questions. To join, you will need to enter the confirmation key, which is generated when you submit your report and which you should remember. Alkaloid is committed to promptly investigating all reports of unethical and illegal behavior. Once a report is submitted, the reaction and manner of investigation depend on the nature and seriousness of the potential irregularity. We assure you that all serious reports of unethical and illegal behavior will be properly investigated, however, due to the need to maintain the anonymity and confidentiality of all interested parties, you may not notice that it is taking place.

To whom within "Alkaloid" can I address my additional questions related to the AlkaSpeakUp web form?

All additional information regarding the AlkaSpeakUp web form, as well as your report of unethical and illegal behavior, can be obtained from the Corporate Compliance Officer.

What are the possibilities for highlighting irregularities and violations of the Code before they are reported?

If you are part of Alkaloid, consider talking to your line manager, second line management, where applicable, as well as your local corporate compliance officer or corporate-level corporate compliance officer.

What are the channels for communication with the Corporate Compliance Officer at the corporate level?

Contact with the Corporate Compliance Officer, for all matters within his/her competence, can be established through the following communication channels:
• Alkaloid's AlkaSpeakUp web form for reporting violations of the Code, which also provides the opportunity for anonymous reporting;
• calling the phone number +38972918245 (phone number of the Corporate Compliance Officer) and via
• email to the following address: complianceofficer@alkaloid.com.mk

How does Alkaloid's AlkaSpeakUp web form work?

The AlkaSpeakUp web form allows you to electronically (anonymously or transparently) report irregularities (unethical behavior – violation of the Code of Ethics and Business Conduct and illegal behavior – violation of corporate compliance). Your report reaches the Corporate Compliance Officer directly and solely, who then, if it is established, together with the Corporate Compliance Committee, initiates an investigation, and then the Committee decides on it. You can contact the officer regarding your report at any time via the AlkaSpeakUp web form.

I have knowledge of unethical behavior. Why should I report it?

Speaking up and sharing concerns about possible Code violations and unethical behavior is the right thing to do for every responsible employee. It is the basis for building trust in our company and in this way you protect yourself, your colleagues and the rights and interests of Alkaloid. All employees should know that it is their responsibility to report any behavior contrary to Alkaloid’s core values, thus enabling their full practice.

What if my supervisor and other managers are involved in the unethical and illegal activities I want to report?
I'm worried about whether they will see the details I share through the AlkaSpeakUp web form.

The incident details you enter in the AlkaSpeakUp web form are only available to the Corporate Compliance Officer and the Corporate Compliance Committee appointed by the Board of Directors. The Corporate Compliance Officer and the Committee are obliged to ensure and protect the confidentiality of the data you share on the web form. The confidentiality of the data is one of the priorities and you can be sure that it will not reach the designated persons. Of course, there is always the possibility of anonymous reporting without revealing your identity.

Do I have to identify myself when filing a report of unethical and illegal activity?

No. You do not have to reveal your identity when reporting using the AlkaSpeakUp web form. No one will know that you are a reporter unless you voluntarily identify yourself when completing the form online. The information you provide will be treated as strictly confidential and privileged, to the extent permitted by law. However, if you choose to reveal your identity, it may help to conduct a more thorough and transparent investigation. The decision to reveal your identity remains yours.

What if the Corporate Compliance Officer and the Corporate Compliance Committee, who are conducting the investigation, have additional questions for me regarding my report?

If you choose the transparent application option, they will contact you according to the contacts provided during registration. If you choose anonymous application, you will be able to contact them through the application status check box. To join, you will need to enter the confirmation key, which is generated when you submit the application, and which you should remember.

What if I want to identify myself when submitting my application?

When submitting your report, select the transparent report option and you will be asked for your name and contact details (e-mail). When reporting, please provide as many details as possible. We encourage you to identify yourself and participate in the process, i.e. to support Alkaloid's investigation of your report. Your personal data will be treated in accordance with the regulations for the protection of personal data. Alkaloid provides protection for your transparent report, i.e. you will not suffer any adverse consequences in terms of the rights and obligations of your employment relationship due to the report.

What legal protection do I have as a whistleblower of unethical and illegal behavior?

As a transparent whistleblower of unethical and illegal behavior by employees and managers at Alkaloid, you are protected in accordance with the whistleblower protection regulation, and your personal data is protected in accordance with the personal data protection regulation.

Poraka

MESSAGE FROM MANAGEMENT

Prijavi neregularnost

REPORT AN IRREGULARITY

Proveri status

CHECK APPLICATION STATUS

Postavi prashanje

ASK A QUESTION

Cesto postavuvani prashanja

F. A. Q.

Informiraj se

AlkaSpeakUp INSTRUCTIONS

© 2026 Алкалоид“ АД Скопје . Сите права се задржани

  • MESSAGE FROM MANAGEMENT
  • REPORT AN IRREGULARITY
  • CHECK APPLICATION STATUS
  • ASK A QUESTION
  • F. A. Q.
  • AlkaSpeakUp INSTRUCTIONS
  • MESSAGE FROM MANAGEMENT
  • REPORT AN IRREGULARITY
  • CHECK APPLICATION STATUS
  • ASK A QUESTION
  • F. A. Q.
  • AlkaSpeakUp INSTRUCTIONS

Welcome to the "AlkaSpeakUp" reporting web form. The AlkaSpeakUp web form allows anonymous or transparent reporting of violations of the Code of Ethics and Business Conduct electronically. Regardless of which reporting method you choose, we guarantee the confidentiality and security of all data and each reporter.

ANONYMOUS
TRANSPARENT

Ве молиме зачувате го овој конфирмациски клуч. Во следниот период редовно проверувајте во вашата пријава дали сте добиле повратна содржина. Проверката ја правите со најава во вашата пријава, на почетната страна на AlkaSpeakUp преку клик на копчето „Провери статус на пријава“, каде што ќе треба да го внесете вашиот конфирмациски клуч наведен подолу :

… Копирано!
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